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How to Delete Your CrushOn AI Account and Cancel Your Subscription
Deleting a CrushOn AI account is a permanent, manual process that takes up to 48 hours to complete. Cancelling a subscription is faster and separate from account deletion — you can cancel your subscription and keep your account, or delete the account entirely. This guide covers both processes for every platform: web, iOS, and Android.
How to Cancel Your CrushOn AI Subscription
Cancelling a subscription stops future billing without immediately removing your account. You retain access to the plan's features until the end of your current billing cycle.
Cancel on the website (crushon.ai):
- Log in to your CrushOn AI account at crushon.ai
- Click your profile icon or avatar (usually in the top-right corner)
- Navigate to "Manage Subscription" or "Account Settings"
- Find the active subscription details
- Click "Cancel Plan" or "Cancel Subscription"
- Confirm the cancellation when prompted
- You will receive a confirmation email. Your access continues until the billing period ends.
Cancel an iOS subscription (App Store billing):
If you subscribed through the Apple App Store, you must cancel through Apple — not through CrushOn AI's website.
- Open the Settings app on your iPhone or iPad
- Tap your name at the top to open Apple ID settings
- Tap "Subscriptions"
- Find CrushOn AI in the list of active subscriptions
- Tap "Cancel Subscription"
- Confirm the cancellation
Cancel an Android/Google Play subscription:
If you subscribed through Google Play, cancel through Google Play.
- Open the Google Play Store app
- Tap your profile icon in the top right
- Select "Payments & subscriptions" > "Subscriptions"
- Find CrushOn AI and tap on it
- Tap "Cancel subscription"
- Follow the cancellation prompts to confirm
After cancellation: Your subscription remains active until the end of the paid billing period. No refund is provided for unused days. No cancellation fee is charged.
How to Delete Your CrushOn AI Account
Account deletion is permanent. All conversation history, characters you created, and account data are removed. This cannot be undone once processed.
Delete via website:
- Log in to crushon.ai
- Go to your profile settings (profile icon > Settings)
- Scroll to find the "Delete Account" option (often at the bottom of account settings)
- Read the warning about permanent data loss
- Confirm the deletion request
- CrushOn AI processes account deletion manually, within approximately 48 hours
If you cannot find the delete option:
Some users report the account deletion option is not easily visible in the interface. If you cannot locate it:
- Cancel your subscription first (if active) using the steps above
- Contact CrushOn AI support directly via email or through the in-app contact form
- Request manual account deletion, providing your registered email address
- Support staff process deletion requests manually within approximately 48 hours
What happens after deletion:
- All conversation history is deleted from CrushOn AI's servers
- Characters you created and published become unavailable (they are removed from the public library)
- Your account cannot be recovered after deletion is processed
- If you had an active subscription at deletion time, billing management transfers to Subscribestar or your app store billing account — ensure you have separately cancelled the subscription before requesting deletion
How to Delete Messages on CrushOn AI
If you want to remove specific conversations or messages rather than deleting your entire account, CrushOn AI offers message-level deletion.
To delete a conversation:
- Open the conversation you want to delete
- Look for the options menu (usually three dots or a settings icon on the conversation)
- Select "Delete Conversation" or "Clear Chat"
- Confirm deletion
Important note about memory: Deleting messages removes them from your visible conversation history, but AI character memory may temporarily retain context from deleted messages within the current session. Starting a new conversation with that character fully resets the context.
Individual message deletion within a conversation may be available depending on the interface version — tap and hold (mobile) or right-click (desktop) a specific message to see deletion options.
Frequently Asked Questions
After cancellation, your subscription remains active and you retain all plan features until the end of the current billing period. When the billing period ends, the account reverts to the free tier (50 messages per day). No charges occur after cancellation and no cancellation fee is applied.
No. Account deletion is permanent. Once CrushOn AI processes the deletion (within approximately 48 hours), the account and all associated data cannot be recovered. If you are uncertain about permanent deletion, consider cancelling your subscription and stopping usage without deleting the account.
No. CrushOn AI does not automatically delete accounts for inactivity. An account remains in the system indefinitely unless you actively request deletion. If you simply stop using the platform and cancel your subscription, your free account continues to exist without charges.
Refund requests are handled through the payment processor used for your subscription. For web subscriptions, contact Subscribestar directly. For iOS subscriptions, request a refund through Apple's standard App Store refund process. For Google Play subscriptions, use Google Play's refund request process. CrushOn AI itself does not have a universally advertised refund policy window.
No. Deleting a character only removes that specific character from the library. Your account, subscription, message history, and other data are unaffected by character deletion. You can delete as many characters as you like without affecting your account status.